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- White lines can appear on our ready for press PDFs. You just need to zoom in on the area affected and the lines will disappear
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- In cases where you have to send files to our FTP server, we advise you to use free FTP access software such as Cyberduck for MAC or Filezilla for PC.
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- We advise you not to burn your production master at too high a speed. In order to ensure an optimum burn quality, we ask you to burn your audio master at 2x, your CD-ROM master at 16x and your DVD master at 8x.
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- In order to avoid any risk of damage to your files when sending them by email or FTP, we advise you to compress them into a .zip file
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- Need technical advice, templates, specifications... Contact our DTP department at the following email address: pao@cdmediacting.ch.
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- Do not trust the color shades displayed on your screen to judge the true color of a graphics file. Even when calibrated, a screen does not given the same color rendition as the offset printed version of your file. To ensure good color control, we recommend that you have a Cromalin produced (colorimetric proof) from your files.
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- We ask you to create your page layouts from open format files, e.g. a standard booklet measures 121 x 120 mm closed, but 242 x 120 mm open). In the case of a four-page booklet or larger, we advise you to follow the page imposition in the model to be found in the Customer Area > Specifications > CD / DVD Packaging.
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- It is essential that you always deliver us your source files for the printing of graphical items. So that we get an exact view of the project, we ask you to attach a PDF version of your files.
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- We ask you to supply us with documents in the CMYK color mode (usable for offset printing) and not RGB (your screen’s and the internet’s standard display mode).
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- 72dpi RGB resolution is only used for display on the internet. To guarantee perfect printing, it is essential that you supply us with 300 dpi resolution CMYK files.
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- .png, .jpeg and .gif formats are for display on the web and not for printing on paper. We therefore advise you to generate files in the .psd, .eps, or .tif formats
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- Do not forget to send us all the font files used in the project that you want us to produce.
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- To avoid problems when processing your files, please check that they always include the correct extension, such as .psd (Adobe® Photoshop®), .qxp (QuarkXPress®), .ai (Adobe® Illustrator®)...
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- To obtain good quality printing please make your page layouts, using software such as Adobe InDesign®, Adobe® Illustrator®, or QuarkXPress®. Adobe® Photoshop® is not a page layout application but a retouching or photo montage package but is nonetheless suitable as a graphic format for the creation of your files.
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- In cases where you supply us with Adobe® Photoshop® files (not advisable), please supply them in native format (.psd) with cut lines, so as to allow us a certain flexibility in the processing in case we have to make corrections.
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- When designing your visual, we ask you to be careful about the number of colors that were agreed when we made our production quotation.
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- The white back ground or sub-layer allows us to mask the silver of the CD/DVD so as not to influence colors when printing the label.
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- To correctly control our ready-for-printing PDFs in Acrobat Reader, it is necessary to activate the overprinting view. (Preferences > Display > Overprinting view).
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- When sending your masters (CD/DVD originals), we ask you to protect them well in cardboard packaging, so that they arrive in good condition, without scratches or dust contamination.
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- We strongly advise against burning your masters (CD/DVD originals) using the Windows assistant. We suggest that you use high-quality burning software such as Toast for MAC and Nero for PC.
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- Please supply us only with your final files, ready for printing. No intermediate versions should be attached to your files, in order to avoid any file confusion. If your transmission includes a large number of files, please name them and organize them clearly and precisely.
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- Please send us files dimensioned in “mm" in the following order: width x height (W x H).
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- It is better not to send us jpeg format graphics files. Actually when you save these, a compression is performed that causes an irreversible loss of quality. Having processed your files in Photoshop, we advise you to save them in .tif, .eps or .psd format.
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